Answers to some of your most asked questions.

Take a look through the frequently asked questions below to find the answer you're looking for. Feel free to go to our Contact page to get in touch with any questions not answered here.

Donations and funding

How can I donate?

The easiest way is to donate online.

Donors from within India can donate with credit or debit card, UPI, Wallet, Net Banking, PayTM or cheque.

Donors from outside India can donate with credit or debit card, or PayPal, bank transfer,  check.


Can I donate by check/cheque?

Yes, you can donate by check from within the USA or India.

For checks within the USA:

  1. Make a check payable to “Animal Aid Unlimited”
  2. Please mail your check to:
    Animal Aid Unlimited
    PO Box 20042
    Seattle, WA, 98102

For cheques within India:

  1. Make a cheque payable to “Animal Aid Charitable Trust”
  2. Please mail your cheque to:
    Animal Aid Hospital,
    Liyo Ka Gurha, Near TB Hospital,
    Badi Village Udaipur 313011
    Rajasthan, India
Do you receive funding from the government?

No, we rely 100% on private donations.

Are donations to Animal Aid tax deductible?

If you are donating from the USA or from India, your donations are fully tax deductible.

If you are donating from other countries, it depends on your country tax laws regarding donations to USA.

Receipts are sent automatically for all donations made through the website.

Can I get a tax receipt for my donations?

Yes! For online donations, tax receipts are sent together with confirmation email.

For offline donations and for subscription started before July 2020, please email us at [email protected] to receive your receipt.

How do I manage my monthly donations?

Access the donor portal to manage your subscription:

  • Click here for subscriptions in USD
  • Click here for subscriptions in INR

Once you log in, you will be able to change the amount of your monthly donation, edit the payment method, or cancel your subscription.

Please know that not all options are available for all payment methods.

If you have created your subscription before July 2020, please email us at [email protected].

Can I donate from my country?

You can donate from all over the world!

Can I bring / send donated items such as medicines or blankets?

Animal Aid, like most organisations, prefers monetary donations as they allow us to plan and manage our resources as well as make bulk purchases and get more value from each donation.

However, we do have a wish list of items that are either not easily available in India or that you can directly buy for us on Amazon.

We do not encourage donating medical items because we have specific protocols for medical supplies.

Visit and Volunteer

What are the opening hours to visit the shelter?

Our shelter is open to visitors and volunteers every Friday, Saturday and Sunday from 2PM to 4PM.

A tour is offered at 2.30PM and at 3.30PM, please try to arrive 10-15 minutes before the start of the tour.

Visit our Plan your visit page to book your tour, for directions and more information.

Due the extremely busy nature of our hospital, we are not able to accept visitors or volunteers outside these timings without prior discussion.

Take a look at our Volunteer page for more information about volunteering.

Do I have to book to volunteer?

Yes, you have to book to volunteer with us.

Fill this form beforehand with your tentative dates and wait for confirmation before coming.

We are not able to accommodate volunteers who have not contacted us beforehand.

For any questions, email us at [email protected]

Take a look at our Volunteer page for more information about volunteering.

Do you provide accommodation for volunteers?

We don’t provide accommodation, but there are many hotels in Udaipur at all price ranges.

We are located about 25 minutes from the historic part of Udaipur (the Old City) which is where most of our volunteers like to stay. There are few options close to Animal Aid.

Can kids volunteer?

Kids above 14 can volunteer with a parent or guardian accompanying them at all times.

Children ages 8 to 14 can visit the shelter and go on a tour, but they won’t be able to volunteer. There will be limited access to the areas but they are welcome to stay up to half a day with our friendly sheep, goats and calves with parental supervision.

Do you charge fees to volunteers?

No, volunteering is free!

I'm a vet / vet nurse. Can I volunteer with your medical team?

We do not have volunteer positions open for short-term veterinary nurses or doctors, but if you are interested in long-term volunteering (6 months or more), please write to us at [email protected].

Medical services

I found an injured animal on the road. Can I bring it to Animal Aid?

Go to our Report an injured or ill animal in Udaipur page to read about rescuing an animal.

Please do not directly bring an animal to Animal Aid without calling on our helpline for instructions. Not every animal needs to be, or should be brought for treatment, many can be treated directly on the street by our Street Treatment Team.

If you are a non-Hindi speaking foreigner, ask for the assistance of a local person to speak with our helpline call attendant to explain the exact location and other information.

What are the opening hours to bring or visit an injured animal?

For visiting an animal admitted in Animal Aid, opening hours are from 2PM to 4PM. Bring along with you the animal’s rescue identification number which you will have received via Whatsapp message at the time of rescue. This ensures that we can locate this animal within our hospital.

For bringing an injured animal to Animal Aid, visit our Report an injured or ill animal in Udaipur page and call on our helpline for instructions.

Do you have a clinic for owned animals?

No. We rescue and treat unowned street / colony animals only.

Where is Animal Aid located?

Animal Aid is located near the TB hospital in Badi, Udaipur, Rajasthan.

Go to our Plan your visit page for directions.

Is Animal Aid in any other Indian cities?

No, Animal Aid has only one center in India which is in Udaipur, Rajasthan.


Can I adopt one of the animals from your rescue videos?

Take a look at our adoption page to see which animals are up for adoption.

We currently only adopt within India.

Do you adopt animals overseas?

No, at this time we do not have the option of overseas adoptions.

Jobs and career opportunities

Do you have an internship program?

No, at the moment we don’t have an internship program.

How can I join Animal Aid?

Check our our career page and apply for an opening directly online.


Training program

Do you have any training opportunities?

Yes, we offer a week-long First Aid training program every two months.

The training is aimed at people who are already active rescuers and are willing to become a point of contact for injured and sick animals in their area.

Check our Training programs page for more information.

In which Indian cities do you have a training program?

Our training program is conducted in our shelter in Udaipur, Rajasthan.

We do not have any training program in other Indian cities.

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